We promise and are committed to providing our customers with efficient, professional, ethical and friendly service as follows:
- Counter service for all transactions is treated within five minutes.
- Hold at least four seminars / conferences / lectures / lectures / conventions each year.
- Produces at least two book titles a year based on research report results
- Collaborations or relationships intertwine with the Malay world at least once a year.
- Ensure complete forms are received in relation to post-graduate within three working days.
- Feedback to the complainant should be made within one business day to indicate that their complaint has been considered and will be resolved.